Privacy Policy

Privacy Policy
RPR ART LTD Website Privacy Notice

Effective Date: 22nd July 2025

RPR ART LTD (“RPR ART” or “we”) is registered in England with company number 16011910, with its registered office at 128 City Road, London, EC1V 2NX, United Kingdom. We respect your concerns about privacy.

We are committed to respecting your privacy and complying with applicable laws and regulations to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully. This Website Privacy Notice describes the types of information we collect about individuals on the website (the “Site”), how we use the information, with whom we share it, and the choices available regarding our use of the information. The Website Privacy Notice also describes the measures we take to safeguard personal information, how long we retain it, and how individuals can contact us about our privacy practices and to exercise their rights.

Information We Obtain

Information You Provide

We may collect and store personal information (such as name, delivery details, payment information, contact information) that you choose to provide to us through the Site or when you contact us. “Personal Information” is information that identifies you as an individual or relates to an identifiable individual. The types of personal information we collect include:

  • Contact Information and Other Identifying Information
    Your name, postal address, phone numbers and e-mail addresses. We may also obtain information about you through authentication or identity checks (e.g., fraud checks when you make a purchase). This information helps us identify you, process your orders, deliver products and services, process payments, and manage your account.
    Providing some information is optional, but without it, we may be unable to fulfill your order or send updates.

  • Payment Information
    Information relating to your payment method (credit/debit cards or otherwise) for order processing.

  • Account and Transactional Information
    If you have an account, we may collect product browsing and purchase history to tailor your experience, personalize services, and send you relevant communications.

  • Demographic Information
    We may collect gender, birthday, sizing preferences, and lifestyle interests to help personalize your experience.

  • Inferences
    We may generate insights based on the above to build a profile reflecting your preferences, behavior, and characteristics, which helps us tailor your experience.

Automated Collection of Data

When you use the Site, we collect certain information automatically through cookies, beacons, and other technologies. This may include:

  • Device IP address

  • Domain name

  • Browser type and characteristics

  • Language preferences

  • Pages visited, links clicked, time and date of visits

  • Referrer URLs

  • Device type and operating system

  • Interactions with features of the Site

More information is available in our Cookie Policy.

Sources of Personal Information

We collect personal information:

  • Directly from you

  • Indirectly through your activity on the Site

  • By inferring preferences from your usage

Third-Party Web Analytics Services

We use services like Google Analytics, which use cookies and other technologies to help us understand how users interact with the Site. You can read more at:
https://policies.google.com/technologies/partner-sites
To opt out:
https://tools.google.com/dlpage/gaoptout

Communications with RPR ART LTD

If you contact RPR ART LTD, we will collect your details to process your request, manage orders, deliver services, and respond to feedback. We may also contact you regarding aftercare, service improvements, or marketing (where allowed by law or with your consent).

How We Use Personal Information

We use your information to:

  • Provide our services and manage contractual obligations

  • Communicate with you regarding orders, terms, or updates

  • Market our services (with your consent or where we have legitimate interest)

  • Improve our services and products

  • Detect and prevent fraud or other security issues

  • Comply with legal obligations

  • Aggregate/anonymise information for internal use

Personal Information Sharing

We may share your data with:

  • Order dispatch partners and delivery services (e.g., DHL)

  • Website hosting and IT support providers

  • Fraud detection and analytics services

  • Marketing and advertising platforms (with consent where required)

Each third party will only be given the necessary data to perform their services and is obligated to use it lawfully and only on our instructions.

Order Dispatch and Delivery Partners

Your contact details and delivery address may be shared with delivery partners solely for shipping purposes. Their own privacy policies may also apply.

Payment and Fraud Management Providers

Payment data is handled directly by secure third-party processors (e.g., Stripe, Klarna). We do not retain full card information on our systems.

Legal & Compliance Disclosures

We may share your personal data when required by:

  • Legal or regulatory authorities

  • Court orders or subpoenas

  • To protect against fraud, enforce legal rights, or during investigations

  • In business transfers (e.g., mergers or acquisitions)

We do not sell your personal data.

Cross-Border Transfers of Data

Your personal data may be processed outside the UK or EEA, including the U.S. Where data is transferred internationally, we ensure protections are in place, including EU Standard Contractual Clauses when necessary.

Data may be stored in:

  • United Kingdom

  • Ireland

  • Germany

  • United States

  • Canada

Your Rights Under Applicable Data Protection Law

You may request:

  • Access to the personal data we hold about you

  • Correction of inaccuracies

  • Deletion (under certain conditions)

  • Restriction of processing

  • A copy of your data in portable format

  • Objection to certain uses (e.g., marketing)

  • Withdrawal of previously given consent

To exercise your rights, please contact:

privacyUK@rpr.art (UK)
privacyEU@rpr.art (EU)

We may require proof of identity for certain requests.

Marketing Preferences

To unsubscribe from marketing emails, use the "Unsubscribe" link in the message. You can also contact us at the above email addresses. We’ll process opt-outs within 28 days.

You may still receive service-related communications (e.g., order confirmations or legal notices) even if you opt out of marketing.

Third-Party Links & Features

Our Site may link to third-party websites or services that operate independently. We are not responsible for their privacy practices. Please review their privacy notices.

Data Retention

We retain data:

  • For the duration of your active customer relationship

  • Normally for 5 years afterward, unless longer is required by law

  • Based on legal obligations, dispute resolution needs, or legitimate business interest

How We Protect Personal Information

We use technical, administrative, and physical security measures (e.g., SSL encryption, secure servers) to protect your data. Unfortunately, no system is 100% secure, so we cannot guarantee absolute security.

Personal data is only accessed by employees or service providers with a legitimate need to do so.

Children’s Data

Our Site is not intended for children under 16, and we do not knowingly collect data from them. If you believe a child has provided us with data, please contact us immediately.

Updates to This Privacy Notice

We may update this Privacy Notice periodically without prior notice. The latest version will always be posted on the Site with the “Effective Date” at the top.

How to Contact Us

If you have questions or wish to exercise your rights, contact:

You may also contact your local data protection authority if you're unsatisfied with our response.